Ca' Santa Marta Apartment

Wonderful
Traveller Type: Family with Young Children
  : Very spacious and nicely decorated
  : Some mould in the shower. When leaving for the last time have to remember not to shut the apartment door before first opening the apartment block entrance door, otherwise cannot get out.

Pleasant
Traveller Type:

Wonderful
Traveller Type:
  : Very clean , the beds were comfortable, the apartment was quiet. We were doing the Venice midnight run and we got back at the apartment around 12:00. It was a very safe neighbourhood. The person who welcomed us was very sweet and helpful.
  : The shower door was very difficult to close but the rest of our stay was perfect for our needs.

Very Good
Traveller Type: Traveling as Couple
  : non applicable
  : non applicable

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : Nothing.
  : The location was further away from places than we expected. We had a terrible time finding the place:5 hours to be exact: over bridges, under bridges. My back was really hurting, and my husband was as well. We are from small islands that don't use ferries to get around. WE use planes and have international airports, so we were quite confused there. Long story short: my phone wasn't working, and everyone said the apartment was a 10-minute walk. We finally got internet from a bar owner so we could call them. The owner got upset with us for being late. I tried to explain that my phone wasn't working properly in Italy, and it doesn't take Italy sim. She fussed at me all the way to the apartment and even when we got there. Also, the first night we went out to get groceries and the ferries wouldn't stop at our location even though it was on their route. The last one even stopped at the dock and wouldn't open the gate. My husband got upset at that point. The person that opens the gate said that we must wait for the next ferry in two minutes. The water ferry people are rude. Even some of the grocery store people. I have never felt so uncomfortable in my life. We were scared to go out because we were afraid that we wouldn't get back to the apartment for hours. My suggestion to the people of Venice is to treat foreigners better or find another way to make money. I recommend all of my friends to never visit Venice. My country has a program called PRIDE which is delivered by our Tourism Department. Under it is Customer service. The Tourism Bureu in Venice should have training like this for everyone if they want to continue to have tourists. PRIDE stands for Personal Responsibility In Delivering Excellence. Venice has a reputation for the people being rude and I don't think that is the reputation that you should have as a people. People make a country. In my country, people would be fired for that behavior.

Wonderful
Traveller Type: Family with Young Children
  : Great apartment, and host.
  : Shower room, toilet a bit small

Wonderful
Traveller Type: Traveling as Couple
  : Clean, comfortable and cozy apartment. The hosts were very nice and welcoming.
  : The shower was the only place which was not so clean, it was very mouldy.

Pleasant
Traveller Type: Traveling as Couple
  : The apartment was clean and the staff went out of their way to allow us to check in earlier and drop our bags
  : The location is quite far outside a main area with restaurants etc. Think it is overpriced compared with other accommodation in the city.

Very Good
Traveller Type: Business Traveler